Our team of franchisee support specialists are charged with optimizing franchisee performance and overall profitability.
Each hotel is assigned a Franchise Performance Manager to assist with defining and driving your long-term strategy and offering advice of your day-to-day business needs.
Our 24/7 contact centre is there to support your guests with reservations, changes to bookings, our loyalty program, and any other enquiries.
All franchisees and their teams have access to our LAUNCH training program. When you join Choice Hotels you can take advantage of ongoing training webinars, and tap into the Choice Hotels global training programs. This includes on demand training to help hotels get the most from Choice’s systems.
Franchisees become part of the Asia-Pac community of hoteliers, with the support of regional leaders across Australia and New Zealand. We hold annual regional meetings and a biennual Group Conference, which bring together hoteliers and experts for updates, training and sharing ideas.
Contact our team to find out how we can support your business.
Armidale locals and hotel operators, siblings Phill and Anna Mitchell and their parents, Chris and Sigrid, are breathing new life into the Alluna Motel in
Leading hotel franchise group, Choice Hotels Asia-Pac has appointed Katy Frosdick as Senior Manager, Development for Australia and New Zealand, marking an important step in
Leading hotel group, Choice Hotels Asia-Pac, is pleased to welcome Bokarina Beach Apartments on Queensland’s Sunshine Coast as a flagship addition to the Ascend Hotel
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